Terms of service

This website is operated by KRISNACHURA. Throughout the site, the terms “we”, “us” and “our” refer to KRISNACHURA. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
The Terms and Conditions elaborated on this page directly impact the manner users use KRISNACHURA 's website and any content available on the Platform. All orders placed on the site or the other platforms presuppose the acknowledgment of the Terms and Conditions by the ordering customer and will be bound by these Terms and Conditions. Therefore, you, as a customer or user of the Platform, are expected to carefully go through all the following details.
By accessing, visiting, and using the site’s services, content, and other resources, you consciously agree to the Terms and Conditions stated on this page. If you deny conforming to any or all of the conditions or clauses mentioned in these Terms and Conditions, you are advised to stop using our site and platforms right away.

1. Intellectual Property Rights

www.Krisnachura.com.bd owns all content, resources, and materials available on site and platforms solely unless we state otherwise. We allow selected third parties to establish links to existing text or content available on the site only if they explicitly acknowledge the source of origin. We strictly prohibit any types of partial or total modification or reproduction made to any existing resource or content of this site. We may also terminate the site or platform users’ accounts if they infringe on third-party copyrights.

2. User Content

Our Terms and Conditions state clearly that any form of text, recorded audio, images, videos, or other original resources you choose to publish on the site or the platform will be deemed as your content. With this action, you give us a globally non-exclusive and irrevocable license to view, use, translate, reproduce, distribute, outsource and publish among other chosen media. We will use the content for legal issues if required.

Your Content must be exclusively owned by you, meaning, it cannot violate the copyright of any third party. We reserve the right to omit, change or alter your text or resources at any time without prior notice.

3. Important Disclaimers


  • Your Interactions: To the maximum extent permitted by applicable laws, we will not be held responsible for any possible damage or harm you may experience due to your interactions with other users of the site or platforms.
  • We’d strongly suggest you take precautions during the occasion of interacting with other users (that includes strangers as well) on the site and platforms. We are not obligated to get involved with any user disputes but may do so at our discretion.
  • To the highest extent allowed by relevant laws, we are not liable or can be held responsible for user content posted on the site or platforms.
  • We do not guarantee that the site or platforms will always be error-free, uninterrupted or defects will be fixed or will be free from viruses or things that are harmful.


  • By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
  • You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
  • You must not transmit any worms or viruses or any code of a destructive nature.
  • A breach or violation of any of the Terms will result in an immediate termination of your Services.

5. Modifications To The Service And Prices

  • Prices for our products are subject to change without notice.
    We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
  • We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

6. Regarding Products

  • We cannot guarantee that the products appearing online will look the same as the purchased product due to the variations and different configurations of displays of personal computers and hand-held devices. However, we make every effort to maintain a close match. If you find any mismatch you can retun it.
  • If you find the ordered product not as described on the website, it is your responsibility to return it immediately to the delivery assistant without tearing any sticker attached to the product package.
  • The illustrations, weights, and dimensions of the products listed in the catalog are purely informative unless otherwise mentioned as binding.
  • The products and services sold from the site and platforms are only for your use and not for resale.

7. Regarding Inaccuracy

There might be information appearing on the website containing inaccuracies, typographical errors, or omissions regarding product descriptions, availability, and pricing. We have the right to correct such errors, inaccuracies, changes, or updates of information at any time without giving prior notice (even after our customers have submitted their orders).

We always try to provide the latest, most accurate, and most reliable information on our website and platforms. However, we apologize for any unintentional human errors if they ever occur and we promise to fix them within the fastest possible time. Please note that we present our content as is and make no claims for its accuracy, either implied or expressed.

8. Cancellation Policy

You can cancel your order (if you need to) when our customer service agent calls you over the phone to confirm your order and the delivery address you’ve provided. Please note that once you have reconfirmed the order to our customer service agent, you can no longer cancel the order until the delivery agent reaches your delivery address with the product.

Note : If there is any defect in the product, within 1/2 day of receiving the product, the page should be contacted, if it is more than that, the complaint will not be accepted

9. Pricing and Price Reductions/Corrections

We guarantee that the price as of the purchase date will remain valid until the delivery date. This means you will not be charged higher if the price of your ordered product(s) or service(s) increases after you have placed your order; also no adjustment shall be made if the price decreases from the order price.

10. Order Acceptance/Confirmation

  • You will be asked to provide information for order verification including (but not limited to) your phone number, address and order ID before the order is accepted.
  • To avoid any fraud, we reserve the right to obtain validation of customer payment details before providing the product and to verify the personal information shared with us. We reserve the right to proceed with the direct cancellation of an order for which we suspect a risk of fraudulent use of a credit or debit card.
  • We reserve the right to refuse or cancel any order in case of any error or technical issue. In the event of such, we will either contact you with further instructions and/or may cancel your order and notify you of such cancellation. We reserve the right to refuse or cancel any such orders irrespective of whether the order has been confirmed or if your credit card has been charged.

11. Optional Tools

  • We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
  • You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
  • Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
  • We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

12. Product Availability and Limitations

Given the popularity and/or supply constraints of some of our products, we may have to limit the number of products available for the customers to purchase. We reserve the right to change quantities available at any time. There might be cases when an order cannot be processed for various reasons including the lack of stock. We reserve the right to refuse or cancel any order for any reason at any given time and if payment has been successfully made by you, then you will get the refund accordingly.

13. Limitations of Liability

Our maximum liability shall be limited to the amount that the Customer has paid for any particular product.

We do not accept any liability for any indirect loss, consequential loss/damage, loss of data, loss of income or profit, damage to property, force majeure situations, failure/delay due to technical errors or unavoidable circumstances, and/or claims by third parties for the use of the site or any product purchased.


You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

This Terms & Conditions was created on October 2023


Need Any Help?

Call us for any questions

+880 1798-833-942

Email Us